Last Mile Assist
Built for Amazon DSP owners

The operating system for your Amazon DSP.

Recruiting, scheduling, fleet, scorecards, payroll compliance, and Amazon payment auditing — one command center, built on 15+ years of combined DSP experience.

Recruiting & HiringScheduling & AttendanceFleet & RepairsScorecards + AI CoachingPayroll ComplianceAmazon Payment Audit

The hours are where it hurts.

Most DSP owners don't lose their week to routes — they lose it to administration: reports, spreadsheets, hiring churn, and paying extra hands just to keep up. Sound familiar?

Spending scorecard day buried in eight Amazon reports?

Upload them once — driver scorecards, rankings, and tiers generate themselves and send in one click.

Wondering if Amazon's Work Summary paid every route you ran?

Day-of route capture is reconciled against the weekly statement — unpaid routes get flagged before the receipt posts.

Chasing 2,000 applicants across job boards, texts, and sticky notes?

One pipeline from application to first day — with SMS templates that update candidate status automatically.

Finding payroll problems after the checks already went out?

Payroll Pre-Check flags meal violations, missing punches, and wage-theft risks before payroll runs — not after.

Paying an admin to manage hiring and performance manually?

The portal removes the need for additional staff — a subscription that typically pays for itself in the first month.

Scrambling to pull records for an Amazon audit?

Every driver document, inspection, and receipt is searchable in seconds — not a weekend in the filing cabinet.

Clients report saving 60+ hours of admin time — every week

$22.50/hr × 60 hrs = $1,350 a week — $5,400 a month back

1 portal to run your entire enterprise
All documents captured & stored in the cloud

Are you paying for multiple Amazon Value Added Services (VAS)?

Most stations are stacking separate vendors for work one system should do. Add yours up:

Scorecard review$100 / mo
Fleet billing review$200 / mo
Onboarding support & interview scheduling$1,000 / mo
Backend dispatch support$400 / mo
Communication (texting service)$250 / mo

That's

$1,950+

every month in VAS fees alone

Add the $5,400/month in admin payroll to the $1,950 in VAS fees — that's $7,350+ every month on the table. And one missed route payment or van reimbursement can cost you thousands more: that alone can pay for this system for the entire year.

See what you'd replace →

What we do

Every corner of a DSP business, in one system — turn on what your operation needs.

Recruiting & Hiring

Candidate Pipeline

Applicants flow in from Indeed or CSV and move through First Contact → Interview → Hired on one board — with bulk actions and two-way SMS on every candidate card.

Interviews & Onboarding

Track every interview outcome with reasons, then run background checks and drug tests through a single board — lab ordering, expiration warnings, and an eligibility gate before activation.

Training & First Day

Every new hire moves through a visual journey — Registration, Roster, Day 1, Day 2, Active Driver — with check-in capture and automatic reminder texts.

Daily Operations

Daily Dispatch

Import the day's routes from Amazon, let AI Dispatch pair drivers, vans, and phones, and manage openers, closers, sweeps, and VTO — with live route data beside the board.

Scheduling & Attendance

Staff the week against Amazon targets with one-click Sling import, then print per-driver occurrence reports — VTOs, call-outs, lates, no-shows, and write-ups over any date range.

Fleet, Repairs & Gear

Every van's rental countdown, inspections, gas card, and repair tickets — plus phone and accessory inventories — with expiring rentals surfacing in your alerts automatically.

Performance

Performance Hub + AI

Six weeks of scorecard history in one view — tier movement, worst-of leaderboards, coaching priorities, and an AI projection of next week's DSP score with a concrete strategy.

Weekly Driver Scorecards

Drop in the weekly Amazon reports and every driver gets a personal scorecard — ranked, tiered, and delivered by SMS, Sling, or email in one click.

Delivery Review & Safety

Audit recipient-required deliveries stop by stop, and pull Netradyne and Amazon safety events into coaching — sent straight to Sling.

Money & Compliance

Payroll Pre-Check

Cross-check timecards against Flex data before payroll runs — meal and hour violations, incomplete punches, and wage-theft flags, with a copy-paste fix list.

Fleet Payments

Forecast your monthly Amazon van invoice to the line and reconcile prepaid capacity against actual usage — know when Amazon owes you.

Route Payments

Verify every week's route receipt — hourly base, per-package, pickups, and training — and catch routes the Work Summary forgot to pay before the receipt posts.

Your own instance. Your own data.

Every DSP runs on its own dedicated instance with its own database — your candidates, drivers, and financials are never pooled with anyone else's. Sensitive company info sits behind a PIN-locked, encrypted vault, with Touch ID on the finance modules.

Connected to your stack.

Amazon roster and live route sync, Sling schedules and messaging, Indeed applicant import, Netradyne safety events, lab drug-test workflows, and built-in SMS — it works like an app and installs to your dock.

Need something specific to your operation?

We design and build custom tools for your business — if you track it on a spreadsheet today, we can probably turn it into a button.

Tell us what you need

A look inside

Your operational command center, every morning. All data shown is sample data.

app.lastmileassist.com

Tuesday, August 4

Good morning, Alex

18

Routes Today

12

Interviews

0

Critical Alerts

🔔 Needs Attention

Rosa Delgado

Background + drug cleared — ready for activation

Activate

Kylie Trench

Training tomorrow 8:00 AM · DSM3

Open

Harper Nguyen

New applicant — needs first contact

Contact

24

Applied

31

Interview

6

Drug Test

3

Training

3

Ready

Hiring Inbox

Harper Nguyen · SMS

Hi! I just applied for the Delivery Driver position.
Hi Harper! Thanks for applying to Summit Delivery Co. Pick an interview slot: Wed 2:00 · Thu 10:00 · Fri 2:00
Wednesday at 2 works!
Status → Interview Confirmed · Wed, Aug 5 · 2:00 PM

Templates fill themselves and update candidate status automatically.

app.lastmileassist.com/scorecards

Performance / Scorecards

Week of Jul 20 – Jul 26

📨 Send All Scorecards

42

Drivers

19

Perfect Weeks

6

Safety Hits

11

CDF Hits

Marcus Bell

412 pkgs · #1/42 ▲2

100%100.0Platinum

Tanya Rivers

1,038 pkgs · #2/42 ▲12

100%100.0Platinum

Chris Dunmore

932 pkgs · #20/42 ▼6

100%97.4Silver

Eight Amazon reports in, a personal scorecard for every driver out — sent by SMS, Sling, or email in one click.

app.lastmileassist.com/payroll-pre-check

Money & Compliance

Payroll Pre-Check

Upload Payroll CSV

2

Violations

6

Warnings

3

Wage Theft Flags

Flex / payroll lunch mismatch1
Worked (deliveries in Flex) but not in payroll3
Incomplete punch — no clock-out1

Timecards cross-checked against Flex before payroll runs — with a copy-paste fix list for whoever processes payroll.

app.lastmileassist.com/performance-hub

Performance / Hub

Performance Hub · 6 weeks

Fantastic+

DSP Score

94

Tiers

16

Plat

3

Gold

9

Silv

14

Bron

✨ AI Projection

Next week: 93.5— CDF concentration in two bronze drivers will drag the average. Strategy: ride-alongs for Kowalski & Osei, recognize 8 Driver Stars in Sling.

🎯 Sam Kowalski

8 CDFs · bottom 4 of 6 weeks

79

🎯 Victor Osei

6 CDFs · 4 safety events

84

Six weeks of history, worst-of leaderboards, and an AI plan to move next week's score.

app.lastmileassist.com/fleet

Operations / Fleet

Fleet — 26 vehicles

24 Active2 Grounded
SD #01Active

2025 Ram ProMaster · plate 7TR482

Rental ends in 27d · Inspected ✓ 8/2

SD #02Rental ends today

2024 Ram ProMaster · plate 7TR518

⚠ 1 repair pending — Airbag light on (HIGH)

SD #04Front tires worn — replace both
HIGH
SD #11Wiper blades misaligned
PART ORDERED

Rental countdowns, QR-code inspections, and repair tickets — expiring vans surface in your alerts before they cost you money.

app.lastmileassist.com/route-payments

Estimated Receipt · W32

$7,617.88

20 routes · 190 hours · 5,214 packages

Reconciliation — August

+$212.16

Amazon owes you — caught automatically

Payment Verification

1 route unpaid

Missing from the Work Summary — flagged before the receipt posts

See it live on your own station's data

A 30-minute walkthrough with your roster and last week's scorecard reports is the fastest way to see what Last Mile Assist finds — most stations discover unpaid routes or payroll flags in the first session.